FAQ’s

How our property division works

Frequently Asked Questions

By Owners:

Q • How much does Property Management cost?
A • The management fee is 8% of rent collected plus GST. If your property is not rented we are not collecting a fee.

Q • Is there a start up charge?
A • There is no start up fee and there are no re-rent charges when a property becomes vacant.

Q • How long am I signing a contract for?
A • The contract is a 1 year contract, you may cancel with 2 months written notice after the 1 year contract is up.

Q • Who decides how much a property rents for?
A • Property rental prices are usually based on the current market however if an Owner wishes to try a different rental amount we always defer to the Owner.

Q • Do you advertise?
A • Yes, we have our own website and run ads on Craigslist and this is included in the management fee, but the newspaper advertising is charged to the Owner.

Q • Do you offer inspections?
A • We offer either 2 or 6 month interior inspections at a cost of $40.00 per and we also offer vacant house inspection for owner’s insurance purposes at a cost of $10.00 per week in spring/summer/fall and $5.00 every 3 days during the winter months.

Q • What happens if repairs are required at the rental property?
A • We have many suppliers on call for every type of repair; we arrange the necessary repairs for your property. You are responsible for the bill payment.

By Tenants:

Q • How do I view a property?
A • We require you to drive by the property first, to see if you like the location.

Q • What is the application process?
A • Firstly prospective tenants call our office, then they must view the property, followed by filling out our application, which is then thoroughly reviewed and all references are checked before a rental decision is made.

Q • Do you allow pets?
A • Each individual Owner makes the decision about whether to allow pets or not. Anytime a pet is allowed a pet deposit is required.

Q • How much is the Pet deposit?
A • The Pet deposit is half a month’s rent. This is separate from the half month's security deposit.

Q • What kinds of references are required?
A • We require two solid rental references, there must also be one solid year rental history, and one current employer and one previous employer references.

Q • Do you take clients on Social Services?
A • Yes

Q • How long does it take to go through the application process?
A • Once a tenant has viewed a property and filled out and handed in their application to our office it can take up to 5 business days for us to process.

Are you an Owner?

Want to rent out your property but don’t have the time or resources to find tenants? We do full property and tenant management for low monthly fees.

See if property management will work for you

Looking for Commercial Propertiy?

We also now list commercial properies for lease or rent. See our commercial listings by clicking button below.

View commercial properies we have listed

Property Management Division

45715 Hocking Ave,
Chilliwack, BC, Canada
V2P 6Z6
Phone  604.793.2200
Fax  604.701.6639
OPEN
Monday - Friday9 am - 4 pm
Saturday10:30 am - 3 pm
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